Privacy & Data Protection Policy

This Policy applies to all users of Jamakit.ai worldwide—visitors, registered users, team members, workspace collaborators, and customers accessing our Services via third-party integrations (e.g., Facebook, LinkedIn, Gmail, Outlook, Stripe). It is designed to comply with GDPR (EU/UK), CCPA, COPPA, and PCI DSS requirements.

• Personal Data: name, email, phone, profile photo, company/workspace details.
• Account & Workspace Data: workspace names, memberships/roles, AI usage history, uploaded content.
• Device Data: IP address, OS/browser type, logs, cookies, crash reports, usage metrics.
• Integration Data: information from third-party accounts you connect (e.g., Gmail, LinkedIn, Stripe, Facebook Pages).
• Payment Data: billing details and subscription info (processed securely by payment providers).

We use collected data to deliver and operate our Services, authenticate users, provide AI-powered outputs, process payments, improve features, provide support, detect fraud, personalise experiences, and comply with legal obligations.

• Contractual necessity (to deliver subscribed Services).
• Consent (for optional integrations and marketing).
• Legitimate interests (analytics, fraud prevention, product improvement).
• Legal obligations (tax, regulatory, compliance).

We do not sell your data. We only share with trusted service providers, third-party platforms you connect, in business transfers, or when required by law.

Data is stored securely on servers in [INSERT REGIONS]. Personal data is retained while accounts remain active. Once deleted, data is removed or anonymised within 90 days unless longer retention is required by law.

• Encryption (TLS in transit, AES-256 at rest).
• Role-based access controls and MFA support.
• Regular vulnerability scans and PCI DSS compliance for payment data.

Data may be processed in countries outside your own. We use safeguards such as Standard Contractual Clauses and Data Processing Agreements with vendors to ensure compliance.

Our Services are not intended for children under 13 (or local equivalent). We do not knowingly collect children’s data. If discovered, such data will be promptly deleted.

• Access, correct, or delete your data.
• Request restriction or portability.
• Withdraw consent where processing is based on it.

To exercise rights, contact us at support@jamaconcept.com. We respond within 30 days.

Jamakit.ai uses cookies to authenticate users, remember preferences, analyse traffic, and improve services. You can control cookies in your browser settings.

Our Services may link or integrate with third parties (e.g., Facebook, Stripe, Google Drive, LinkedIn). Their privacy policies apply separately.

Payments are handled by PCI DSS-compliant processors such as Stripe, PayStack. Jamakit.ai never stores raw credit card details.

• AI outputs are generated from your inputs and may contain inaccuracies.
• We do not train public AI models on your identifiable private data.
• Avoid entering sensitive personal data unless necessary.

When you connect your Facebook Page to Jamakit.ai, we access information necessary to provide AI management features, including posts, comments, messages, and Page insights. This data is used solely to operate our services.

Jamakit.ai uses AI services to ensure that any actions performed through our platform on your Facebook Pages comply with Facebook’s current Community Standards. We reserve the right to restrict or prevent any activity that we reasonably determine may violate these guidelines, including publishing content or interacting with Facebook in ways that could be considered non-compliant.

You can revoke Jamakit.ai access at any time via your Facebook account settings. Upon account deletion, all connected Facebook Page data will be removed from our servers within 90 days.

We may update this Policy periodically. Material changes will be communicated via email or in-app notifications. Continued use indicates acceptance.

For questions about this Policy or your data rights, contact Jamasoft Concept Ltd. via www.jamaconcept.com/contact.

To see instructions on how to delete your data from Jamakit via Click Here.